About Serenity Family Care

Serenity Family Care is an Assisted Living Home Located in Hickory, North Carolina. With a commitment to personalized care and a home-like environment, we offer a supportive community where seniors can thrive.

Background

Our journey: The growth of Serenity Family Care

Established in 2007, Serenity Family Care has grown into a renowned boutique care home that prioritizes the needs and comfort of each resident. Our humble beginnings have shaped our approach to care, ensuring an intimate, family-oriented experience in a cozy, home-like setting.

Our home comprises two buildings – one licensed for assisted living and another dedicated to independent living. The assisted living building houses a maximum of six residents, allowing us to maintain a high staff-to-resident ratio and deliver personalized care.

As we continue to expand our footprint, we’re excited about the construction of six additional buildings for assisted living. This expansion reaffirms our commitment to providing high-quality care and services to more seniors in our community while still preserving the intimate, family-like atmosphere that sets Serenity apart.

Mission Statement:

To provide a safe, nurturing, and loving home environment where residents are treated with dignity and respect, and their physical, emotional, and social needs are met with compassion and excellence. Our mission is to enhance the quality of life for our residents and offer peace of mind to their families.

Vision Statement

Our vision is to be the leading provider of family care homes in our community, known for our unwavering commitment to the well-being and happiness of our residents. We aim to create a warm and homely atmosphere where every individual feels like a valued member of our extended family, promoting a sense of belonging and purpose.

Established in 2007, Serenity Family Care has grown into a renowned boutique care home that prioritizes the needs and comfort of each resident. Our humble beginnings have shaped our approach to care, ensuring an intimate, family-oriented experience in a cozy, home-like setting. In 2024, Jayme Infanzon and his team worked together to provide the highest standard of care available in Hickory and the surrounding communities. Emphasizing healthy and delectable meal plans, carefully renovated and individualized rooms, and a redesigned convivial and comprehensive activity program, Serenity has been able to provide residents with an unparalleled quality of life.

Our home currently consists of two buildings & we are licensed with the state for ALF & Independent living at some of the best rates in the county. The two buildings house a maximum of six residents, allowing us to maintain a high staff-to-resident ratio and deliver personalized care.

As we continue to expand our footprint, we’re excited about the construction of nine additional buildings for assisted living. That’s 10 Assisted Living buildings all Water-Front!  We will also have one larger building for memory care to come later. This expansion reaffirms our commitment to providing high-quality care and services to more seniors in our community while still preserving the intimate, family-like atmosphere that sets Serenity apart.

Service Details

When applicable, hospice works closely alongside residents during the last 6 months of their lives, providing care right here at Serenity. The hospice team decides if transfer to a hospice house is necessary. Residents are only moved to a hospice house as a last resort if they are unable to receive the required hospice care here at Serenity.

Transportation is offered for monthly or requested outings for the residents.

Serenity works closely with a local pharmacy for prescribed medications that can be delivered to the home. The pharmacy is also offering CME/CEU courses for staff to maintain their annual credentialing.

Team

Meet our dedicated team

The Compassionate professionals behind Serenity’s exceptional care

Tamara
Administrator

Tamara has been at Serenity since Oct 2012. She is compassionate and provides excellent care. Tamara is dependable and can handle any situation that arises. She loves her residents and will play dress-up with them just to make them smile.

Kelly Campbell
Admissions Assistant

Kelly Campbell has been a sought-after Healthcare Construction professional in the Charlotte market for 15 years, servicing and consulting with architects, designers, senior living facilities, hospitals and contractors. 

Jayme Infanzon
CFO: Chief Family Officer

Jayme Infanzon is the founder of The B.U.I.L.D. Group, driving significant local development through strategic investments and projects. Beyond his professional pursuits, he enriches his community by engaging in animal rescue and mentoring underprivileged youth. His leadership has steered multiple real estate ventures, markedly influencing land valuation and contributing to the region’s growth.

Amanda Lopez
Activity Director

Amanda enjoys directing the daily activities. She thrives on creating a vibrant & enjoyable environment for residents & staff alike. She is passionate about organizing engaging events and programs that promote social interactions and overall well-being.

Sterlin Russell
Culinary Advisor
& Marketing Manager

A military veteran, originally from Virginia, now residing in Charlotte, with professional experience in project management, business consulting, and financial advising. Since serving the military for 6 years and doing a tour, Enduring Freedom, in Afghanistan, I periodically volunteer with The Wounded Warrior Project, which offers a variety of services to wounded veterans.

Values

The heart of Serenity Family Care

At Serenity Family Care, our values serve as the guiding principles that shape every aspect of our service. They reflect our unwavering commitment to the residents we serve and their families.

Compassion

We approach our work with genuine care and empathy, showing kindness and understanding to all residents and their families.

Respect

We respect the individuality and dignity of each resident, valuing their unique life experiences and preferences.

Quality care

We are dedicated to delivering the highest standard of care, continually improving our services to enhance the quality of life for our residents.

Safety and security

We prioritize the safety and security of our residents, ensuring a comfortable and secure living environment.

Family-centered approach

We consider our residents and their families as part of our extended family, involving them in decisions and creating an atmosphere of trust and collaboration.

Professionalism

We maintain the highest level of professionalism in our interactions, ensuring ethical and responsible care.

Community involvement

We actively engage with the local community to foster connections and enrich the lives of our residents.

Continuous learning

We encourage ongoing education and training for our staff to stay updated with best practices in caregiving.

Discover the Serenity difference today

Schedule a tour to experience our home-like setting, personalized care, and commitment to providing a nurturing, supportive environment for your loved ones.